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If for any reason you are not completely satisfied with your purchase, you may return it within fourteen (14) days of receipt and receive a full refund for the price of the product. Shipping charges will not be refunded.
Original work shipped domestically will include a return label. Prints shipped domestically will require contacting the artist. See below for further instructions.
We also require all returned artwork to be shipped out by the buyer within three (3) days after confirming with us that the work will be returned. See below for instructions on how to inform us of your decision to return your purchase.
If for any reason you are not completely satisfied with your purchase, you may return it, at your shipping cost, within fourteen (14) days of receipt and receive a full refund for the price of the product. To protect your investment, we encourage you to keep the original packaging for the full fourteen day decision period. Artwork must be returned in excellent condition to receive the full refund. Original shipping charges will not be refunded.
We understand that international shipping is complex, so we allow more time for international returns. We require all returned artwork to be shipped out by the buyer within ten (10) days after confirming with us that the work will be returned. See below for instructions on how to inform us of your decision to return your purchase.
Step 1 – Within fourteen (14) days of your merchandise delivery date, please call or text 415-225-9159 to give us your order information and the reason for wanting to return the work.
Step 2 – Repackage the artwork using the original packaging materials used by the artist. If you’ve already disposed of the original packaging, you’ll be responsible for purchasing packaging materials to send the artwork back safely to the artist. We encourage you to seek the advice of the artist in this situation.
Step 3 – Mail the work to:
843 Elm Street
El Cerrito, CA, 94530
United States of America
Once the piece safely reaches the artist, we will process your return and the amount owed will be refunded to your original source of payment in the same currency and using the same exchange rate as your original order (minus international customs fees, if any) within 7-10 business days of your merchandise return.
Step 1 – Within fourteen (14) days of your merchandise delivery date, please call or text 415-225-9159 to give us your order information.
Step 2 — Save original packaging!
Step 3 — Take photos of damaged artwork and packaging. Please email these photos to firstname.lastname@example.org.
Step 4 — We will contact you to discuss next steps.
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